Our Mission

MAK Community Care enables people with learning disabilities, Autism, physical and mental health needs to live full and aspiring lives.

Our Vision

MAK Community Care aims to become an outstanding organisation known for delivering innovative, flexible and responsive care and achieving excellent outcomes for our people and communities.

Our Values

We integrate these values into everything we do from recruitment, staff appraisal, future plans, recognition and rewards, service design and every way in which we interact and behave.

Aspiring We see potential in others and ourselves and strive to reach this
Caring                 We care about others, and are considerate and approachable
Trusting             We act with integrity, and are honest and transparent
Including           We are inclusive, and recognise and celebrate difference and diversity
Valuing               We value others, and actively promote dignity and respect
Enabling            We shape our organisation and services together


Shaping Services Together

The people we support, and their families and carers, are at the centre of assessing our quality and we provide a wide range of ways people can tell us what they think and how we can improve.  We also engage wider stakeholders to look at the outcomes we achieve and our fundamental standards of service delivery. We have a quality assurance process that incorporates:

Comprehensive service auditing

Performance monitoring and analysis of key quality indicators and people we support outcomes

Regular checks and service visits

Complaints, compliments and suggestions feedback

Annual surveys of the people we support, their families and carers, and our professional partners.

Service improvement plans that are updated monthly to ensure a dynamic approach to delivering better services

Active communication, involvement and co-production.

Our care regulated services are inspected by the Care Quality Commission (CQC) as a statutory requirement.

For more information you can contact us on 0118 206 6517 or